DEWANTA FACRUREZA; GABRIAN MARCEL WONG. ANALISA CUSTOMER EXPERIENCE SOTO KUDUS KEMBANG JOYO DENGAN METODE CUSTOMER SATISFACTION INDEX (CSI) DAN IMPORTANCE PERFOMANCE ANALYSIS (IPA) DALAM MENINGKATKAN KEPUASAN KONSUMEN. Jurnal Cakrawala Ilmiah, [S. l.], v. 3, n. 10, p. 2709–2728, 2024. Disponível em: https://bajangjournal.com/index.php/JCI/article/view/7975. Acesso em: 17 jul. 2025.