Ahmad Ainul Yaqin, Ayik Pusakaningwati. ANALISIS KUALITAS PELAYANAN JASA MENGGUNAKAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS DI CV. NUGRAHA CIPTA RAHARJA. JCI [Internet]. 2023 Sep. 25 [cited 2025 Aug. 9];3(1):123-36. Available from: https://bajangjournal.com/index.php/JCI/article/view/6529