NOVA CH. MAMUAYA; BERTHA I. MUNDUNG. PERAN KEPUASAN NASABAH DALAM MEMEDIASI PENGARUH CUSTOMER RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH . JEMBA: JURNAL EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI, [S. l.], v. 2, n. 1, p. 171–178, 2023. Disponível em: https://bajangjournal.com/index.php/JEMBA/article/view/4720. Acesso em: 22 jul. 2025.