WULANDA, O. D.; ANDRI WIBOWO; NENSI LAPOTULO; DEVID TRINALDO SIMATUPANG; I WAYAN THARIQY KAWAKIBI PRISTIWASA. STUDI EVALUASI OUTSOURCING PADA ASPEK PELAYANAN TAMU DI HOTEL HARMONI KOTA BATAM. Journal of Innovation Research and Knowledge, [S. l.], v. 4, n. 6, p. 3583–3594, 2024. Disponível em: https://bajangjournal.com/index.php/JIRK/article/view/8870. Acesso em: 2 jul. 2025.