RAFIKI, M. I.; TITO PRATAMA. PENGARUH EFISIENSI PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA COFFEE ONE SEKUPANG. Journal of Innovation Research and Knowledge, [S. l.], v. 4, n. 6, p. 3705–3718, 2024. DOI: 10.53625/jirk.v4i6.8885. Disponível em: https://bajangjournal.com/index.php/JIRK/article/view/8885. Acesso em: 5 nov. 2025.