PENURUNAN MOTIVASI KERJA KARYAWAN AKIBAT BIAS PENILAIAN KINERJA PADA GENERASI Z DI SURABAYA
DOI:
https://doi.org/10.53625/juremi.v5i1.10732Keywords:
Performance Appraisal, Bias, Work Motivation, Generation ZAbstract
This study examines the impact of bias in performance appraisal on the work motivation of Generation Z employees in Surabaya. The research employed a descriptive quantitative method with data collected via questionnaires distributed randomly among employees from various industrial sectors. The results indicate that biases such as halo effect, leniency bias, and central tendency bias significantly reduce work motivation. This decline is closely related to perceptions of unfairness in the evaluation process. The study recommends implementing a more objective appraisal system, evaluator training, and improved communication between management and employees to enhance fairness and transparency in performance evaluations
References
Adriyanto, A. T., & Prasetyo, A. (2021). Pengaruh Motivasi Intrinsik dan Knowledge Sharing terhadap Produktivitas Kerja melalui Perilaku Innovatif sebagai Variabel Intervening. Permana : Jurnal Perpajakan, Manajemen, Dan Akuntansi, 13(1), 35–45. https://doi.org/10.24905/PERMANA.V13I1.115
Afsar, B., & Umrani, W. A. (2020). Transformational leadership and innovative work behavior: The role of motivation to learn, task complexity and innovation climate. European Journal of Innovation Management, 23(3), 402–428. https://doi.org/10.1108/EJIM-12-2018-0257
Afza, R., Siregar, D. I., & Zaki, H. (2022). Analisis Pengaruh Kepemimpinan Transformasional Dan Perilaku Kerja Inovatif Terhadap Kinerja Karyawan DeReMa (Development Research of Management):Jurnal Manajemen, 17(1), 118–130. https://doi.org/10.19166/DEREMA.V17I1.4170
Akbar, M., Yunus, M., & Syahribulan, S. (2022). Pengaruh Perilaku Kerja dan Komitmen Organisasi Terhadap Kinerja Pegawai di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi Sulawesi Barat. Kolaborasi : Jurnal Administrasi Publik, 8(2), 242–258. https://doi.org/10.26618/kjap.v8i2.8441
Arsawan, I. W. E., Kariati, N. M., Shchokina, Y., Prayustika, P. A., Rustiarini, N. W., & Koval, V. (2022). Invigorating employee’s innovative work behavior: exploring the sequential mediating role of organizational commitment and knowledge sharing. Business: Theory and Practice, 23(1), 117-130–117–130. https://doi.org/10.3846/BTP.2022.15684
Barasa, L., Togatorop, A. L., & Szeze, M. (2021). Pengaruh Perilaku Kerja Terhadap Kinerja Karyawan Pada PT. Sumberbumi Global Niaga. Meteor STIP Marunda, 14(2), 100–129. https://doi.org/10.36101/msm.v14i2.201
Farid, R., & Satia, A. (2023). Pengaruh Motivasi, Lingkungan Kerja, dan Kompensasi Terhadap Kinerja Karyawan Generasi Z di Kota Batam. BALANCE: Economic, Business, Management and Accounting Journal, 20(2), 162. https://doi.org/10.30651/BLC.V20I2.18585
Fathiyah, F., Andriani, Z., & Fitriaty, F. (2022). Pengaruh Kepemimpinan Transformasional dan Motivasi Kerja terhadap Kinerja Karyawan dengan Perilaku Kerja Inovatif sebagai Variabel Mediasi pada Pegawai Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Muaro Jambi. Jurnal Ilmiah Universitas Batanghari Jambi, 22(3), 2269–2275. https://doi.org/10.33087/JIUBJ.V22I3.3057
Fauziek, E., & Yanuar, Y. (2021). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Stres Kerja Sebagai Variabel Mediasi. Jurnal Manajerial Dan Kewirausahaan, 3(3), 680–687. https://doi.org/10.24912/JMK.V3I3.13155
Fikri, R., Mujahidin, M. H., Sutisna, N. A., Najat, K., & Laksana, A. (2024). Dinamika komunikasi korporasi dalam meningkatkan keterlibatan karyawan generasi Z. ETIC (Education and Social Science Journal), 1(2), 107-118.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hartono, A. R., & Setiawardani, M. (2017). Pengaruh evaluasi kinerja terhadap komitmen organisasional karyawan. Jurnal Riset Bisnis dan Investasi, 3(1), 73-85.
Henseler, J., & Chin, W. W. (2010). A comparison of approaches for the analysis of interaction effects between latent variables using partial least squares path modeling. Structural Equation Modeling, 17(1), 82–109. https://doi.org/10.1080/10705510903439003
Herlina, M. G., & Saputra, N. (2021). Does motivation play moderating role on organizational citizenship behavior? Evidence from Indonesian telecommunication firms. Management Science Letters, 1667–1676. https://doi.org/10.5267/J.MSL.2020.12.004
Herliani, H., & Priscilla, Y. G. (2025). Faktor – Faktor yang Mempengaruhi Perilaku Kerja Gen Z Terhadap Kinerja Karyawan. Jurnal Manajerial, 12(01), 19–43. https://doi.org/10.30587/jurnalmanajerial.v12i01.8362
Idrus, Y., Rauf, A., Bempah, I., Agribisnis, J., Pertanian, F., Gorontalo, N., Prof, J., Habibie, I. B. J., & Bonebolango, K. (2021). Pengaruh Motivasi Terhadap Perilaku Kerja Petani Padi Sawah Di Kelurahan Bolihuangga Kecamatan Limboto Kabupaten Gorontalo. AGRINESIA: Jurnal Ilmiah Agribisnis, 5(3), 198–206. https://doi.org/10.37046/AGR.V5I3.12316
Inang, N. I. (2021). E Effect Of Leadership and Work Motivation on Employee Performance Through Knowledge Sharing Behavior. Archives of Business Research, 9(11), 34–50. https://doi.org/10.14738/ABR.911.11067
Kurnia, E. H., Widodo, H. P., & Zuhroh, D. (2022). Pengaruh Motivasi Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan. Jurnal Mahasiswa Manajemen Dan Akuntansi, 1(1), 97–103. https://jurnaluniv45sby.ac.id/index.php/JUMMA45/article/view/202
Musringudin, M., Dinihari, Y., & Afriantoni, A. (2021). Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior of High School Principals. AL-ISHLAH: Jurnal Pendidikan, 13(3), 3030–3039.https://doi.org/10.35445/ALISHLAH.V13I3.1371
Mutmainnah, M., Ramli, A., & Ruma, Z. (2022). Pengaruh kepemimpinan terhadap kinerja pegawai. Kinerja : Jurnal Ekonomi Dan Manajemen, 19(4), 769–773. https://doi.org/10.30872/JKIN.V19I4.11756
Nastyoko, Y. A. (2022). Pengaruh Kepuasan Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan melalui Organizational Citizenship Behavior (OCB) sebagai Variabel Intervening pada CV Diar Rahma Wonosari. Jurnal Ekobis Dewantara, 5(3), 299–307. https://doi.org/10.26460/ED_EN.V5I3.1864
Nitawati, E. Y., Iman, N., & Amanda, T. (2023). The Effect Of Leadership Style, Motivation, And Work Discipline On Employee Performance At Pt Mega Daya Motor Surabaya (Mazda, East Java Branch). Journal of Entrepreneurship, 55–63. https://doi.org/10.56943/JOE.V2I3.348
Paparang, N. C. P., Areros, W. A., & Tatimu, V. (2021). Pengaruh Kepuasan Kerja Terhadap Kinerja Pegawai Kantor PT. Post Indonesia di Manado. Productivity, 2(2),119–123. https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/33793
Pratiwi, I., Asfar, A. H., Quraysin, I., & Tukiran, M. (2022). Organizational Citizenship Behavior, Leadership Style, Work Motivation And Effect on Employee Performance. Asian Journal of Management, Entrepreneurship and Social Science, 3(01). https://doi.org/10.98765/AJMESC.V3I01.233
Ratih Tristianingsih, P., Daengs, A. G., & Hidayat, R. (2022). Pengaruh Kepuasan Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan. Jurnal Mahasiswa Manajemen Dan Akuntansi,1(1),132–142. https://jurnaluniv45sby.ac.id/index.php/JUMMA45/article/view/210
Sulistyawati, W., Wahyudi, W., & Trinuryono, S. (2022). Analisis motivasi belajar siswa dengan menggunakan model pembelajaran blended learning saat pandemi covid-19 (deskriptif kuantitatif di SMAN 1 babadan Ponorogo). KadikmA, 13(1), 68-73.